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Everything You Need to Know About Our Protection Plans
What is anti-virus software and why do I need it?
Anti-virus software helps protect your devices from malicious software such as viruses, malware, ransomware, and spyware. It scans, detects, and removes threats, ensuring your personal information, files, and online activities stay safe from cyberattacks.
How do I know which plan is right for me?
If you’re a light user with basic needs, the Basic Protection Plan will suit you. For those who use multiple devices or require more robust security, the Advanced Security Plan is ideal. The Premium Protection Plan offers the most comprehensive protection, including identity theft protection and anti-ransomware technology.
Does the software work on multiple devices?
Yes! Our plans offer multi-device coverage, meaning you can protect your PC, Mac, smartphone, and tablet with a single subscription, ensuring all your devices remain secure.
How often does the software need to be updated?
Our anti-virus software automatically updates itself to ensure you have the latest protection against new threats. You don’t need to worry about manual updates; we handle it for you.
What should I do if I experience an issue or have a question?
We offer 24/7 customer support. You can reach us via chat, email, or phone for any questions or issues you may encounter. Our team is here to assist you every step of the way.
Will the anti-virus software slow down my computer?
Our software is designed to run efficiently in the background without impacting the performance of your device. If you experience any slowdowns, our system optimization feature can help improve speed.
How can I cancel my subscription?
You can cancel your subscription at any time directly through your account settings. If you need assistance with the process, our support team is available to guide you.
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We’d love to hear from you! Whether you have a question, need support, or want to learn more about our services, our team is here to help. Fill out the form below, and we’ll get back to you as soon as possible.